Jackson Hospitality Services, Inc. is dedicated to delivering superior quality services and growth. We go the extra mile to exceed the expectations of our customers.
Our number one goal is guest satisfaction. We pride ourselves on detailed attention to the guest's needs.
Franchise Relations
JHS has tremendous insight into working with hotel franchise companies. We have excellent relationships with nearly every major brand, having developed and operated hotels under many franchise flags during our years in business.
Let us take away your headache related to franchise selection or brand compliance. Our operations staff regularly monitors each property’s condition in light of their specific franchise requirements regarding operations, audits, and marketing opportunities.
Franchise-Related Services
Accounting & Capital Planning
We offer full-service hotel accounting services to all our client hotels. JHS has an Accounting Department staffed to handle accounts payable, financial reporting, and other services for the company’s managed properties.
Ownership’s CPA firms regularly analyze accounting processes.
Some larger properties have their accounting performed on-site. JHS coordinates the setup of the accounting systems and monitors them consistently.
We use sophisticated M3 Accounting and Analytics software, with reporting capability for all common reporting requirements.
The selection of effective capital expenditures is critical to the short and long term value of the hotel. Strategic hotel capital planning is needed to ensure that cash reserves will be sufficient when the improvements are required.
Short and long-term planning is needed to ensure that cash reserves will be sufficient to meet the cost of improvements to be made as scheduled, to maintain, and enhance the value of the hotel.
Sales & Marketing
A good marketing plan is like a trusty road map. It tells us where we’re going, how to get there, and, most importantly, lets us know we’re there when we’re there.
Long-range thinking is more than just going through the motions. A hotel sales department requires a vehicle that will enable it to fulfill its overall business objectives.
The Annual Market Plan is the sales department’s strategy to achieve the desired results, including hotel revenue management. This report includes a market segment analysis for the hotel’s business objectives.
It’s a means of deciding the direction of the hotel and sales department within the objectives of the franchise company and JHS.
A strategic Sales and Marketing Plan is created each year for each JHS property. The tactical initiatives of this plan (Sales Action Plan) are reviewed monthly to ensure property compliance.
The plan is also reviewed each month between the Director of Operations and the General Manager to determine any new approaches that could better market the hotel.
JHS monitors coordination between property and franchiser marketing (i.e., Choice, Hilton, Hampton, Sheraton), ensuring that properties capitalize on all marketing opportunities and support provided by their franchiser.
Development & Opening
Hotels are different from other types of real estate investments primarily due to their daily occupancy and revenue fluctuations, the requirement for specialized management, and labor intensity.
Understanding the cyclical nature and dynamics of hotel markets are critical to good investment decision making. An initial analysis of the market and financial feasibility is perhaps the most important aspect of hotel investment decision-making.
Our Staff
Our hotel consulting staff has years of experience in hotel development and opening operations management. The hotel consulting services we provide are unique for each project we undertake and therefore tailored to meet each client’s individual needs.
Our experience makes us ideally suited to assist you with your hotel development project, from feasibility study to pre-opening and opening.